Coronavirus (COVID-19) Clinic Updates
You can now have phone or video call appointments within the comfort and safety of your own home via Telehealth!
Although I am healthy and well, I am in the fortunate position that I can work from home without compromising my services to you.
Therefore, as my contribution to help slow the spread of COVID-19 and to protect my more vulnerable clients, I have decided to only work from home until things return to 'normal'.
This has been a very difficult decision to make but is one that I believe is for the benefit of the community as a whole.
Thank you for your understanding and cooperation.
If you have any questions at all or would like to chat about what options are best for you, please get in contact with me.
Hope you're all keeping safe and well,
What Does This Mean For You?
If you have a Chronic Disease Management Plan (also known as an EPC / Enhanced Primary Care Plan), this means that we are now able to do appointments by phone or video call. You can use your existing referral for these appointments. If you are experiencing financial difficulty, please ask me about bulk billing options.
For those of you with Private Health Insurance, you simply need to check with your insurer whether phone / video call appointments are included in your cover (most private health insurers have approved this too). For more information regarding fees and rebates, please click here.
DVA appointments have also been approved for Telehealth. Your current referral can be used for these appointments, which can be done over the phone or video call.
How will the appointments work?
If you have an existing appointment, please just let me know before your appointment (either by email, phone, text or leaving a message) whether video call or phone call would suit you best.
If you choose to use video call, this link: https://doxy.me/smartdietetics will take you to my virtual 'waiting room'. Simply log in a few minutes prior to your appointment and I will do the rest. You do not need to download any software, it will simply open in an internet browser.
Click this link for a video giving instructions on how to do this:
What about payments?
For private appointments, you can easily pay over the phone using your credit or debit card. I will then email you a receipt which you can use to claim with your private health insurance.
If you have an EPC / CDM referral from your doctor you will be bulk billed for your appointment.